Image source: Pixabay There has recently been incredible progress in artificial intelligence (AI), due mainly to the advances in developing large language models (LLMs). These are the beating heart of text and code generation tools such as ChatGPT, Bard, and GitHub’s Copilot. These models are on course for adoption across all sectors. But serious concerns remain about …
Image source: Pixabay The online shopping experience has evolved dramatically over the past few years, and the rise of chatbots has been just one of the factors contributing to this change. Chatbots offer online stores a unique way to engage with customers, assist with their needs and ultimately improve the user experience, particularly during …
Reasons why an AI chatbot should be integrated into customer communication – successful examples from practice AI chatbots are on the rise – but what’s behind the “AI”? An AI chatbot is an application that uses artificial intelligence (AI) to converse with humans in natural language. Users can ask questions in a chat window …