The final chapter of the Online Shopper Trends Report introduces three key buyer personas, identified based on their specific shopping behaviors in e-commerce. Just in time for the peak season, DHL eCommerce has released the concluding chapter of its global Online Shopper Trends Report. This chapter delves deeper into the behaviors of consumers behind the …
How can you integrate sustainability into your eCommerce checkout? The correlation between a positive eCommerce experience and an increase in repeat orders and loyal customers is undeniable. Sustainability has never been more important to consumers and our future than it is today. Here, we look at a few simple ways to improve the customer journey …
Learn how ecommerce sustainability can lead to more environmentally friendly shopping. The allure of e-commerce lies in its convenience. With just a few clicks, you can deliver your order to your doorstep. But the environmental costs put a damper on these conveniences. Packaging waste, carbon emissions, and the energy consumption of data centers are just …
In 2024, a milestone is marked in E-commerce. Technological innovations such as artificial intelligence and evolving consumer demands open up new perspectives and challenges for businesses. Five trends, from AI to sustainability, will significantly influence online commerce in 2024. Key developments include increased adaptability to market trends, necessitating more efficient operational structures. This involves the …
The digital transformation of the commerce industry brought conveniences but unintentionally contributed to global carbon emissions. This article examines the E-commerce carbon footprint, highlighting sustainability efforts by giants like Levi’s and Oda, and the challenges and hopes for a more environmentally friendly future. The Carbon Footprint of E-Commerce Online shopping, especially during the global pandemic, …
According to the global Online Shopper Survey by DHL eCommerce, which was first released in 2023, 95 percent of online shoppers abandon their purchase if the delivery options do not meet their expectations. This study, along with a European investigation into online consumer behavior, was conducted by surveying a total of 11,500 shoppers, including 5,000 …
When thinking about sustainability, online commerce might not be the first thing that comes to mind. However, in this field as well, environmentally conscious thinking is gaining increasing importance. The spectrum ranges from ecological packaging solutions to sustainable business models, encompassing diverse and promising requirements. Compared to the entire supply chain, traditional retail generates approximately …
Learn from experts how to make your organization sustainable and future-proof, and how innovative technologies and business models can help. Learn from best practices and thought leaders on how to prepare your organization for the challenges of the 21st century. The Sustainability Summit is a premier conference focused on sustainability and business transformation. The …