Tag: DigitalTransformation
General
 
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E-Commerce Trends: Digital Showrooms, AI Agents & Personalized Customer Journeys

E-Commerce Trends: Digital Showrooms, AI Agents & Personalized Customer Journeys

E-commerce is undergoing a profound transformation. New technologies, changing consumer expectations, and the demand for seamless shopping experiences are driving innovation in both B2B and B2C markets. While customers increasingly expect hybrid shopping opportunities, companies are adopting AI, immersive technologies, and data-driven systems to simplify purchasing decisions and foster long-term customer loyalty.But which E-commerce trends …

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ISPC
 
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ISPC 2025 in New York: Digital Transformation and Innovations in Focus

ISPC 2025 in New York: Digital Transformation and Innovations in Focus

A Hybrid Conference with Global Reach On September 25–26, 2025, the 5th International Scientific-Practical Conference (ISPC 2025) took place at Adelphi University in New York. Under the theme “Digital Management for a Fast-Changing World”, more than 150 authors from 12 countries and 4 continents presented their research. Thanks to its hybrid format – on-site in …

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General
 
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New Book on ISPC 2024 Announced

New Book on ISPC 2024 Announced

We’re excited to share some great news: The official proceedings of the Fourth International Scientific-Practical Conference (ISPC 2024), held in a hybrid format on October 10–11, 2024, will be published in just six weeks! The book, titled “E-Commerce and Digital Services – Proceedings of the Fourth International Scientific-Practical Conference (ISPC 2024), Hybrid, October 10–11, 2024”, …

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General
 
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Post-Pandemic: How E-Commerce is Reinventing Itself

Post-Pandemic: How E-Commerce is Reinventing Itself

The COVID-19 pandemic has permanently changed consumer shopping behavior. During lockdowns, many physical stores were forced to close, leading to an unprecedented boom in e-commerce. Even after the pandemic, digital transformation remains a key driver in the retail sector. Retailers now face the challenge of providing customers with a seamless shopping experience both online and …

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General
 
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Fighting poverty through e-commerce in Central Asia

Fighting poverty through e-commerce in Central Asia

Trade has driven economic growth in Central Asia despite significant geographical challenges. Products from the region, which lacks access to seaports, must travel long distances to reach their destination. The cost of trade for landlocked countries—equivalent to a tariff of 540%—hampers the competitiveness of local entrepreneurs and limits income growth. E-commerce could be the key …

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General
 
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Revenue growth in e-commerce through AI

Revenue growth in e-commerce through AI

E-commerce is at a turning point: While the market continues to grow and more businesses aim to establish themselves online, competition is becoming increasingly fierce. At the same time, customers’ expectations for personalized, seamless, and visually engaging shopping experiences are rising. This is where Artificial Intelligence (AI) comes into play. As a megatrend in digitalization, …

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