Tag: DigitalCommerce

General Germany 2025: Marketplaces as the Driving Force Behind Growth

Germany 2025: Marketplaces as the Driving Force Behind Growth

After two consecutive years of declining revenue, the German e-commerce sector has finally turned a corner in 2024. According to the German E-Commerce and Distance Selling Trade Association (bevh), online retail sales of goods rose by 1.1% year-over-year, reaching a total of €80.6 billion. This modest but significant upswing signals a renewed momentum in the …

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General WhatsApp in the Customer Journey: A Key Channel in Digital Marketing

WhatsApp in the Customer Journey: A Key Channel in Digital Marketing

In today’s digital world, WhatsApp is playing an increasingly central role in communication between businesses and customers. As one of the most widely used messaging apps worldwide, WhatsApp offers companies the opportunity to connect with customers directly and personally. The following analysis explains how the medium can be integrated into the customer journey and its …

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