Tag: customer experience

Digital Management ChatGPT and beyond: AI and the customer experience

ChatGPT and beyond: AI and the customer experience

Image source: Pixabay   Artificial intelligence (AI) is already transforming the way businesses operate and interact with their customers. One particularly impactful application is generative AI, which can generate content such as blog posts, social media posts, product descriptions, and imagery. ChatGPT is one such generative AI tool. It leverages a combination of deep neural …

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