Tag: DigitalRetail

General Agentic Commerce: The Next AI-Driven E-Commerce Shift

Agentic Commerce: The Next AI-Driven E-Commerce Shift

In the rapidly evolving world of digital retail, a new paradigm is forming that could redefine how consumers shop online: Agentic Commerce. Unlike traditional e-commerce models where humans browse, compare, and purchase products, agentic commerce introduces autonomous AI agents that act on customers’ behalf — interpreting preferences, navigating options, and even completing transactions with minimal …

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General In-Chat Shopping: Why AI-Driven Chat Is Becoming the Next Major E-Commerce Platform

In-Chat Shopping: Why AI-Driven Chat Is Becoming the Next Major E-Commerce Platform

Traditional e-commerce is undergoing a fundamental shift. What once happened through online shops and product listings is increasingly moving into AI-powered chat environments. With concepts like ChatGPT Shopping and integrated conversational checkout, a completely new way of buying is emerging — directly within the chat interface, with product recommendations, comparisons and seamless purchase flows happening …

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