Our chatbot is online – ask him a question!

Chatbots – The dialog systems of the future

Starting today our chatbot “ECI” is online!

Chatbots are dialog systems that process data on the basis of artificial intelligence (AI), automated rules, natural language processing (NLP) and machine learning (ML). The goal is to facilitate customer communication. They take care of various concerns and provide the best possible answers to questions via chat.

In order to be able to adapt our ECI Chatbot to your concerns in the best possible way, we depend on your help. Let us introduce you to our employees, for example.

You will find them in the lower right corner.

We look forward to your feedback! You can find more information in our professional articles IBM Watson Chatbot-Assistant – Potential Analysis 1 and 2.

For further questions please contact our expert Robin Kracht.